Working at FWM

Our employees are critical to our success and growth.  They are at the core of our business, our culture and our values.  To manage and support them effectively, we promote group-wide policies that focus on our core values;

  • Trust - We trust one another to deliver the best results together, every time.
  • Preparation - We’re ready for each opportunity and go the extra mile.
  • Persistence - We’re determined to succeed and reach our goals.
  • Thoroughness - Getting it right, every time.
  • Creativity - We think differently to overcome problems and find solutions.

Allied to this is our dedication to equality and diversity, health and safety and ethical conduct.  The same principles apply to all employees, wherever they are, whatever their role.

As a dynamic and growing business, we benefit from the continual inflow of new skills and ideas.  We make sure newcomers are properly integrated into the company by promoting our core values throughout the business.  We engage with our colleagues through regular discussion and appraisal, listening to them and valuing their insight - this is the key to high productivity and high retention rates.

We pay particular attention to motivating our people to perform at peak by recognising their achievements and rewarding them appropriately.  We value proactive, self-motivated people with ideas, energy and commitment and we encourage them by insisting that no doors are closed, and every voice will be heard.

We launched the Forward Waste Academy to support our Team to further their careers as they develop the industry recognised skills and qualifications. These include Chartered Institution of Wastes Management (CIWM) WAMITAB qualifications for our Waste Transfer Operatives and Drivers and Environmental Management System training for all Colleagues. In addition, core skills such as Manual Handling, Equality, Diversity & Inclusion, Health & Safety and DSE are delivered via modern on-line platforms. Further development opportunities such as Confidence Building, Critical thinking and Time Management are available to everyone too.

To access the Forward Waste Academy, Colleagues please click here.


Think Forward are the right fit for you? We are currently looking for new team members across several areas of the business - check out our current opportunities, below.

Business Development Manager – Field Based M5/M4 Corridor.  Birmingham to Bristol, Chepstow to Swindon

We are seeking environmentally conscious and motivated business development managers to join our team and expand our extensive network of established and long-lasting customer partnerships.

This is a dynamic business development position using success led environmental technologies and best practices.  Reporting directly to the Head of Sales and Customer Service and working with a capable and motivated service team, the role will entail all aspects of building business relationships with medium to large commercial and industrial waste stream producers.

Your focus will be on new business sales and you will manage the full sales process from lead generation to contract signature.

You will ideally be degree qualified within environmental sciences or similar.  Previous waste or resource management related industry experience is essential.

Customer Service Administrator – Office based, Cardiff

We are recruiting for a Customer Service Administrator to join our operations team.

You will act as a key link between our customers and our internal transport & operational teams.

This is an office-based role in Cardiff and you will join an established and supportive team. The majority of your work will be conducted on the telephone so excellent verbal communication skills with the ability to influence and negotiate with internal and external teams is a must.

You will be thorough and detail orientated in order to provide the excellent customer service that Forward Waste is renowned for.

You will have experience of providing excellent customer service in a business-to-business environment. You will have strong database management experience and a sound working knowledge of Microsoft applications.


To apply, please email your CV and a covering letter highlighting your suitability for the role and your expected remuneration to

Strictly NO agencies.